Privacy Policy

Overview

Last Updated: October 3, 2026

PixelAd (“PixelAd,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using the PixelAd mobile application and related services.

This Privacy Policy explains what information PixelAd collects, how we collect it, why we use it, when we share it with third parties, how long information is retained, and how you can request deletion of your information or withdraw applicable consent.

By using PixelAd, you acknowledge that you have read this Privacy Policy. Where PixelAd requires your permission to process or share personal data, we will request your permission before performing that processing.

1. Information We Collect

Depending on how you use PixelAd, we may collect or process the following information:

Images and User Content

When you use PixelAd’s AI image-generation or image-editing features, you may provide:

• Images selected from your Photo Library
• Images captured using your device camera
• Images submitted for AI editing or advertisement generation
• AI-generated images and advertisements
• Prompts, instructions, or other information you provide to request an AI generation or editing operation

PixelAd processes this information only as necessary to provide the features you request.

Device and Technical Information

PixelAd may collect limited technical information required to operate, secure, and troubleshoot the application, such as:

• Device type and operating system version
• Application version
• Basic diagnostic information
• Crash information
• IP address or other technical information transmitted as part of a network request
• Information necessary to maintain application security and reliability
• A device identifier, used to count free generations so they are not reset by reinstalling the app: on Android, the device’s Android ID; on iOS, a random identifier stored securely on the device
• An anonymous account identifier, created automatically without a name, email or password, used to link your generations and saved ads to your installation
• Device integrity results from Apple (App Attest or DeviceCheck) or Google (Play Integrity), used to confirm requests come from a genuine copy of the app

Purchase Information

If you purchase subscriptions, credits, or other digital functionality through PixelAd, payments are processed through the applicable platform’s payment system: Apple’s App Store or Google Play. PixelAd does not receive your complete payment card number.

Support Information

If you contact us for support, we may receive the information you voluntarily provide, such as your email address, message, screenshots, or other information necessary to respond to your request.

2. How We Collect Information

We collect information through:

• Information you voluntarily provide in the app
• Images you select or capture when using PixelAd features
• Information automatically transmitted when the application communicates with our servers
• Diagnostic and crash-reporting services, where enabled
• Information you provide when contacting customer support
• Information associated with purchases processed through the applicable app store

PixelAd only requests access to device data that is reasonably necessary to provide the requested functionality.

3. AI Image Processing

PixelAd provides AI-powered image generation and image-editing functionality.

When you request an AI feature, the image you select and the information required to process your request are sent to the third-party AI service described below. From PixelAd 1.1.0, the image is first stored briefly on PixelAd’s secure storage; earlier versions used a third-party image hosting service instead, as described in section 8.

Data sent for AI processing

Depending on the feature you use, the following information may be sent:

• The image you selected or captured
• The prompt or instructions you provide
• AI generation or editing parameters required to fulfill your request
• Technical information required to process the request

Purpose of AI processing

This information is sent solely to process the AI operation you requested, such as creating, editing, transforming, or generating an advertisement image.

PixelAd does not use uploaded images to identify individuals, perform facial recognition, or create biometric profiles.

4. Third-Party AI Service

PixelAd uses ModelsLab as a third-party AI processing service for certain AI image-generation and image-editing features.

ModelsLab

Service provider: ModelsLab / M Studio AI Inc.

Purpose: AI image generation and image editing requested by the user.

Data shared: Depending on the requested feature, PixelAd may send the selected image, prompt or instructions, generation parameters, and information technically required to process the request.

Why the data is shared: ModelsLab processes the submitted information to provide the AI generation or editing operation requested by the user.

PixelAd does not share your image with ModelsLab for advertising or user profiling purposes.

Generated images are returned to PixelAd through a link provided by ModelsLab. ModelsLab may continue to store generated images on its systems after your request is completed, according to its own retention practices. We are working to delete generated images from ModelsLab once PixelAd has received them, and will update this policy when that is in place.

For additional information about ModelsLab’s data practices, please review its privacy policy and applicable service terms.

5. AI Processing Consent

Before PixelAd sends your image to a third-party AI service for an AI operation that requires sharing your personal data, PixelAd provides an in-app disclosure explaining:

• What information will be shared
• Why the information will be shared
• The third-party service receiving the information
• How the information is handled

PixelAd requests affirmative user consent before transmitting the applicable personal data to the third-party AI service.

If you do not provide consent, PixelAd will not transmit the applicable image to the third-party AI service for that operation.

Your consent applies to future use of the applicable AI feature as described in the consent notice. If the purpose or third-party recipient materially changes, PixelAd may request consent again.

6. Website Analytics

This section applies to the pixelad.app website only, not to the PixelAd mobile app.

We use privacy-conscious analytics to understand how visitors find and use this website, so we can improve it. These tools collect technical and usage information such as pages viewed, how far you scroll, which links you click, approximate location derived from your IP address (country/region level), your device type, and your browser and operating system.

The services we use are:

• Google Analytics 4 — aggregate traffic and behaviour reporting. We run it with consent mode set to deny analytics and advertising storage by default, so it does not write advertising or analytics cookies to your device.

We do not use this data to identify you personally, we do not sell it, and we do not use it for advertising or profiling. You can block collection entirely with any standard ad or tracker blocker, or by enabling "Do Not Track" in your browser.

Under GDPR our lawful basis for this processing is legitimate interest in operating and improving our website. You can object at any time by contacting us, and you can request deletion of website analytics data via ourdata deletion process.

7. Third-Party Service Providers

PixelAd may use third-party service providers to operate and maintain the application.

These providers may include services used for:

• AI image processing
• Cloud infrastructure
• Image delivery or temporary storage
• Crash reporting
• Analytics
• Application security
• Customer support
• Payment processing
• Optional generation notifications through OneSignal

The main providers we currently use are:

• Cloudflare: PixelAd’s servers and secure storage for uploaded photos and saved ads.
• ModelsLab: AI image generation (section 4).
• An image hosting service: temporary hosting of uploaded photos, only for app versions before 1.1.0, which generate on the device (section 8).
• Google Firebase: anonymous sign-in, app integrity checks, crash reporting and app analytics.
• Amplitude: app usage analytics.
• Apple and Google: payments, and confirming the status of your subscription.

We only share information with a third-party provider when reasonably necessary for the provider to perform the service for PixelAd or when required by law.

Third-party providers that process user data on PixelAd’s behalf are expected to protect the information they receive and to provide protections consistent with the privacy commitments described in this Privacy Policy and applicable privacy requirements.

PixelAd does not sell users’ personal information.

8. Image Storage and Retention

PixelAd is designed to keep as few copies of your photos as possible, for as short a time as possible.

Photos you upload for AI processing

• From PixelAd 1.1.0, your photo is uploaded to PixelAd’s secure storage, sent to our AI provider, and deleted as soon as your ad is made, or if the request fails. Any photo left behind by a technical failure is deleted automatically within one day.
• In versions before 1.1.0, which generate the ad on your device, your photo is uploaded to a third-party image hosting service so that the AI provider can retrieve it. In version 1.0.1 these hosted copies expire automatically after 30 minutes. Version 1.0.0 did not set an expiry, so photos processed with it remain on that service until we close our account with it, which we will do once those versions are no longer in use. To have such a photo removed sooner, contact us (section 18).

Third-party providers may process or temporarily retain information according to their service configuration, technical requirements and terms (see section 4).

9. Generated Images

AI-generated images are created in response to your requests.

Saved ads (My Ads). From PixelAd 1.1.0, each ad you generate is saved to your anonymous account on PixelAd’s secure storage, so you can view it again in My Ads. Saved ads are kept until you delete them. If you uninstall the app, your saved ads may no longer be available to you, and you can ask us to delete them (section 18). You can delete any saved ad in My Ads, which removes it from our storage permanently. Saved ads are private: they are only available to your installation of the app, through links that expire after about an hour.

Generated content may be temporarily processed or stored to allow PixelAd to deliver the result to you.

PixelAd does not claim ownership of your original uploaded images.

You are responsible for ensuring that you have the necessary rights and permissions to upload images and use them with PixelAd.

You are also responsible for ensuring that your use of generated content complies with applicable laws and third-party rights.

10. Camera and Photo Library

PixelAd may request access to your camera or Photo Library when you choose features that require an image.

Camera access is used to capture an image that you choose to process.

Photo Library access is used to allow you to select images for the requested PixelAd feature.

PixelAd does not access your entire Photo Library for unrelated purposes.

Where technically available, PixelAd may use Apple’s system photo picker so that you can select individual images without granting unnecessary access to your entire Photo Library.

11. Analytics and Diagnostics

PixelAd may use analytics or crash-reporting technologies to understand application performance, identify technical problems, and improve reliability.

Depending on the services used by PixelAd, this information may include:

• Application version
• Device type
• Operating system version
• Crash information
• Performance information
• Basic usage events
• Technical identifiers

Analytics and diagnostic information is used to maintain and improve PixelAd and is not used to identify the contents of your private images. From PixelAd 1.1.0, the app does not send your photos, your prompts, links to your images or the text of error messages to analytics services. Analytics and crash reports are linked to a random identifier for your installation, not to your name or email address.

If PixelAd introduces or removes analytics or diagnostic providers, this Privacy Policy may be updated accordingly.

Optional generation notifications

If you enable generation notifications, PixelAd uses OneSignal to notify you when an ad is ready. OneSignal processes a pseudonymous account identifier, push subscription and device identifiers, notification permission, app and device details, approximate location derived from your IP address, and session and notification interactions. Its SDK may also collect in-app purchase events for analytics. PixelAd does not include your photo, prompt, private image link or purchase proof in notification content.

Generation notifications are optional. Enabling them does not subscribe you to marketing. You can turn them off in PixelAd or your device settings. Turning notifications off stops future generation alerts; it does not itself delete the associated OneSignal profile or information already collected. Notifications already sent may still appear.

In app versions with generation notifications, Settings → Delete my data removes your notification preference and requests deletion of the associated OneSignal profile. This external deletion may take time; PixelAd retries the request if OneSignal is unavailable. For more information about the provider, see theOneSignal privacy policy.

12. Advertising and Tracking

PixelAd does not sell your uploaded images or use them to create advertising profiles.

PixelAd does not use images selected through the Photo Library or Camera to track you across other companies’ apps or websites.

If PixelAd introduces advertising or tracking technologies that require additional permissions, PixelAd will provide the applicable disclosures and permissions required by Apple and applicable law.

13. Purchases and Subscriptions

PixelAd offers subscriptions through Apple’s App Store on iOS and Google Play on Android. Payments are processed by Apple or Google; PixelAd does not receive your payment card information.

To confirm that a subscription is active, PixelAd’s servers send the purchase’s transaction identifier (Apple) or purchase token (Google) to Apple or Google and receive the subscription’s status, plan and renewal date. We use this only to give you the generations included in your plan.

14. Data Security

PixelAd takes reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.

Information transmitted between the application and PixelAd’s servers is protected using appropriate transport-security measures.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

15. Data Retention

PixelAd retains information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Different types of information may have different retention periods.

• Uploaded photos: deleted once your ad is made (section 8).
• Saved ads: kept until you delete them in My Ads.
• Generation and subscription counts: kept while you use PixelAd, so your remaining generations stay correct across reinstalls.
• Anonymous account identifier: kept while you use PixelAd, and replaced with a new one when you use Delete my data.
• Records of failed generation requests: deleted automatically within one day.
• Device identifier: kept with your generation count.
• Usage analytics and crash reports: kept by those services (Amplitude, Google Firebase) under their own retention periods.

Technical, diagnostic, transaction, or support information may be retained for longer when reasonably necessary for security, fraud prevention, accounting, dispute resolution, customer support, legal compliance, or other legitimate operational purposes.

When information is no longer required, PixelAd will delete it or anonymize it where reasonably practicable.

16. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Request information about how your data is processed
• Withdraw applicable consent
• Object to or restrict certain processing
• Request a copy of certain information in a portable format

Some rights may be subject to legal or technical limitations.

17. Withdrawing Consent

You may withdraw consent for future AI processing by using the privacy controls provided within PixelAd, where available, or by contacting us.

Withdrawing consent will not affect processing that was already completed before the withdrawal.

If you withdraw consent for AI processing, some PixelAd AI features may no longer be available because those features require the transmission of an image to a third-party AI processing service.

18. Requesting Data Deletion

You may request deletion of personal information associated with your use of PixelAd.

To request deletion, contact us at:

You can also submit a request through our Data Deletion Request page.

Please include sufficient information for us to identify your request.

From PixelAd 1.1.0 you can delete your data yourself at any time in the app: Settings → Delete my data permanently deletes your saved ads and the records linked to them from our servers, and you can delete individual ads in My Ads. Your generation count is kept with your device or subscription so that deleting data does not reset it. Delete my data does not remove usage analytics (Amplitude, Firebase Analytics) or crash reports (Firebase Crashlytics): those are kept by those services under their own retention, linked to a random identifier for your installation, not to your name or email.

We may request reasonable verification before processing a deletion request to protect against unauthorized requests.

We will delete applicable personal information unless we are required or permitted by law to retain it.

Some information may need to be retained for legal, security, fraud-prevention, accounting, dispute-resolution, or other legitimate purposes.

19. Children’s Privacy

PixelAd is not designed specifically for children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to PixelAd without appropriate authorization, please contact us atsupport@pixelad.app.

We will take reasonable steps to investigate and delete the information where required.

20. User Responsibility and Third-Party Rights

You are responsible for ensuring that you have the necessary rights and permissions to submit images to PixelAd and to request their processing.

Do not upload images or other content that you do not have permission to use.

You should not use PixelAd to process or generate content that violates applicable laws, third-party rights, or PixelAd’s content guidelines.

PixelAd does not currently apply automated content filtering to AI requests. You must not use PixelAd to create explicit, violent, hateful or otherwise prohibited content. You can report any generated image through Report Image in the app, and repeated misuse may result in loss of access.

21. Third-Party Websites and Services

PixelAd may contain links to third-party websites or services.

Those third-party websites and services have their own privacy policies and terms.

PixelAd is not responsible for the privacy practices of third-party websites that are not controlled by PixelAd.

For AI processing performed by ModelsLab, please refer to the provider’s applicable privacy policy and terms in addition to this Privacy Policy.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to PixelAd, our services, technology, legal requirements, or data-processing practices.

When we make material changes, we may provide additional notice through the application or other appropriate means.

The updated Privacy Policy will display a new “Last Updated” date.

If a material change requires additional user consent under applicable law or Apple’s requirements, PixelAd will request that consent before applying the new processing to the extent required.

23. Contact Us

If you have questions about this Privacy Policy, our data practices, AI processing, or your privacy rights, contact us at:

Website: https://pixelad.app/

App: PixelAd — AI Ad Creative Maker

Last Updated: October 3, 2026